1. Introduction
Stylehevan Shipping Policy is designed to inform customers about order processing, delivery charges, shipping times and other delivery-related information. We provide stylish Pakistani dresses, unstitched dresses and elegant Eastern wear. The main purpose of our store is to offer our customers convenient and enjoyable shopping experience.
By making an order on Stylehevan website, a customer agrees to the terms set out in this Shipping Policy.
2. Order Processing
After an order is made, it is processed by our team. Please ensure that your name, phone number, full delivery address and all other information are entered correctly when making your order.
The order processing time depends on many factors including but not limited to availability of the products, the number of orders made by customers, public holidays and so forth. The orders may require more processing time during the peak shopping season.
In case we need to ask you anything regarding order confirmation, we will contact you via the contact details provided.
3. Shipping Charges
Any shipping charges, if applicable, will be informed to the customers before their orders are either confirmed or shipped. The total amount payable depends on delivery destination, size of the order and available shipping promotions at the time of order.
If there are any free shipping promotions or shipping discounts offered to some of the orders, all the conditions will be stated on the website.
It is advisable for our customers to double-check the total payable amount of their order before confirming the purchase.
4. Estimated Delivery Time
Depending on such factors as customer’s location, availability of the courier company, public holidays, weather conditions, etc. the delivery times may vary.
Please note that we make every effort to ship our orders as quickly as possible. However, any delivery time provided should only be taken as estimation and not as guaranteed delivery date.
Please contact our support team for any questions regarding the arrival of the orders.
5. Shipping Information
It is the responsibility of our customers to provide the correct and complete shipping information during the checkout process. Please verify your house number, street address, city, postcode and phone number prior to placing an order.
If the shipping information is not entered correctly, Stylehevan cannot guarantee successful delivery of the order. If you notice any mistakes, please contact us as soon as possible. We will do our best to assist you if the order is not yet shipped.
6. Order Tracking and Updates
Provided that the order tracking information is available, the customers will receive updates about the order through the contact information provided during the checkout.
The updates related to delivery may depend on the courier company delivering the order. In case there are no order tracking information available or in case of any doubts, contact our support team.
7. Delayed or Undelivered Orders
Despite the efforts of Stylehevan to ship orders within the estimated timeframe, the orders may be delayed due to courier companies’ problems, bad weather, public holidays, wrong addresses, etc.
If your order has not arrived within the estimated time, please contact us with your order details in order to check the status of your order.
8. Damaged or Incorrect Items
In case you have received the damaged or defective goods or an order with incorrect items, please contact us as soon as possible after receiving the order. Please include your order details and pictures of the item as well as its packing, if possible.
Our support team will review the information and instruct you in accordance with our Return & Exchange Policy.
9. Changes to Shipping Policy
Stylehevan has the right to amend or update this Shipping Policy from time to time. The changes will be published on this page. It is recommended for our customers to review the policy regularly.
10. Contact Us
If you have any questions regarding our Shipping Policy, delivery time, shipping charges or order status, please contact us through the contact information on our website.
Thank you for shopping at Stylehevan!
At Stylehevan, we are committed to making your shopping experience smooth and convenient. We carefully pack every order and work to deliver your products safely and on time.